100% Money Back Guarantee
If you're not completely satisfied with our product, whatever the reason, return it to us for a reprint, a credit, or a refund.
Selling the Highest-Quality Printed Products
Quality Standards - We have high standards and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.
Extraordinary Service - We go to great lengths to satisfy our customers. We try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing; they talk about it with their friends and business associates.
Meaningful Value - We offer value to our customers by providing them with high-quality, on time, on budget printing with a competitive price. We are constantly challenged to improve the value proposition for our customers.
Here are a few of our favorite customer service quotes:
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton
"He profits most who serves best." - Arthur F. Sheldon
"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto
"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends." - Jeff Bezos
"Every great business is built on friendship." - JC Penney
"In the world of Internet customer service, it's important to remember your competitor is only one mouse click away." - Doug Warner
"Well done is better than well said." - Benjamin Franklin
"If you don't care, your customer never will." - Marlene Blaszczyk